WHAT KIND OF ERROR IS NORTON ERROR 5013, 3 AND HOW DOES IT PRESENT?
Norton error 5013 is also known as a runtime error that often appears during the installation process for the Norton.com/setup Antivirus program. It can also sometimes appear when you are performing Windows startup or shut down or even when you are in the process of using a Norton.com/setup tool or feature.
WHAT IS THE ROOT CAUSE OF THIS ERROR?
There are many reasons why the Norton.com/setup error 5013 may pop up on your system but the most commonly encountered one is when there is an error with the installation of the antivirus program. If any of the installation files were incomplete or damaged, you may be faced with this error during its operations or launch. Other times, Windows registry errors, viruses and malware, or negligible system space can also be the root cause of the error 5013.
HOW DOES THE NORTON ERROR 5013, 3 APPEAR?
You will know that your system is experiencing this Norton.com/setup error if the Error Message 5013 pop up appears on your screen or if you are experiencing slow performance or frequent crashes of the system lately.
HOW CAN I FIX THE NORTON ERROR 5013, 3?
Run a System Scan for Malware
To ensure that you are not harboring a dangerous bug or virus that is interfering with your programs, run a full system scan to detect malware. If any suspicious files are detected, remove them immediately.
Empty Out the Junk Drawer
Clean out some space for your antivirus program to run by running the command ‘cleanmgr’ from the command prompt. Doing so deletes any and all unnecessary files and junk material that may be accumulating on your system.
Modify the Windows Registry Entries
Corrupted entries in the Windows registry can also cause this error. Hence, making modifications in the entries and correcting them may solve the issue. However, before doing this, make sure you make a backup of the original copies and perform the modification with a lot of care as messing up can cause your entire system to crash.
Uninstall and Reinstall Norton Antivirus
Ultimately, if the issue is originating from the incomplete or improper installation of the Norton.com/setup Antivirus software on your system, the logical and most effective solution is to remove it from your PC and reinstall it once again properly. You can uninstall the program under Programs and Features from the Control Panel and reinstall it by logging into your account at www.Norton.com/setup.